Mason City Paratransit Bus Service
The City of Mason City contracts with Cerro Gordo County Transit to provide door-to-door paratransit service for elderly and disabled customers who are unable to use regular fixed route public transit. For information on using paratransit read Welcome to Mason City Paratransit
To request an application for ADA Eligibility for this paratransit service call 641-421-3616 and ask for an application to be mailed to you or download the application here. ADA Application
For information about this service, call Cerro Gordo County Transit at 641-423-2262. Passengers with hearing disabilities may contact Relay Iowa (711).
Mason City Public Transit also offers ADA lift-equipped buses on all fixed routes.
Title VI Notice to the Public
The City of Mason City assures that no person shall, on the grounds of race, color, national origin, or sex as provided by Title VI of the Civil Rights Act of 1964, and the Civil Rights Restoration Act of 1987 (P.L. 100.259), be excluded from or participation in, be denied benefits of, or be otherwise subjected to discrimination under any program or activity. The City of Mason City further assures every effort will be made to ensure nondiscrimination in all of its committees, programs and activities regardless of the funding source.
The City of Mason city will include Title VI language in all written agreements and bid notices and will monitor compliance.
The City administrator of the City of Mason City will be responsible for initiating and monitoring Title VI activities, and all other responsibilities as required.
If any individual, group of individuals, or entity believes that they or any other program beneficiaries have been subjected to discrimination prohibited by Title VI non-discrimination provision as a recipient of benefits and/or services, or on the grounds of race, color, national origin, or sex, they may exercise the right to file a complaint with the City of Mason City.
For more information or to file a complaint contact the City Administrator's office in City Hall, 10 -1st St. NW, Mason City, IA 50401, during normal business hours of 8:00 a.m. – 4:30 p.m. or by calling 641-421-3600. Complaints must be in writing, and must be signed by the complainant and/or the complainant’s representative.