How We Can Be Reached



Mason City Fire Department Fire Fighter in Full GearAll personnel of the Fire Department can be reached at the main number, 641.421.3640.  The main number of the Fire Department is answered 24/7 -- either by Fire Department personnel or by Cerro Gordo County Dispatch.  Questions regarding ambulance billing can be directed to 641.423.HELP (4357) or toll-free 877.421.2399 during normal business hours.  The ambulance billing lines go to voice mail if no one is available.  Voice mail is secure and confidential and citizens should feel free to leave a detailed message.  Citizens with questions about their bill who are unavailable during normal business hours to discuss it are encouraged to leave a message with a date and time they are available and the Department will return the call.


Interim Fire Chief, Deputy Chief - Operations & Special Hazards Officer:  Doug Janssen

Deputy Chief - Fire Marshal:  Jamey Medlin

Deputy Chief - Operations & Special Hazards Officer:  Doug Janssen

Deputy Chief - EMS - Dave Johnson

Fire Fighter Assigned to the Fire Bureau:  Tom Wollner

Fire Records Clerk:  Jo Beck





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      City of Mason City
      10 First Street NW, Mason City, IA 50401    |    641-421-3600    |    Contact Us
      City Hall office hours are 8:00 a.m.-4:30 p.m. Monday-Friday.
      Water/Utility Billing Closes at 4:00 p.m. City Hall is closed on major holidays.
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