Proud to Serve. Ready to Save
The Mason City Fire Department is dedicated to providing the citizens of Mason City with the highest standards of service through prevention, training, education, emergency medical services, and all hazard related emergency responses. We provide service to our community with loyalty, integrity, accountability, and teamwork!
Your thoughts make a difference!
We, at the Mason City Fire Department are sincerely committed to providing you with the best possible service. To help us serve you even better, please take a moment to tell us how our service, attitude, and responsiveness met your needs.
How did we treat you?
Please share your thoughts concerning our service by completing our online survey or feel free to send written correspondence to our office at 350 5th St. SW Mason City, IA 50401.
Mason City Fire Department.
Proudly Serving Since 1870
Please click here for our Online Survey!
If you are insured | The first thing to do after the fire/auto incident is to contact your insurance company or agent as soon as possible. If you are renting or leasing property, you must first contact the owner. Your insurance adjuster may be may be able to assist you in making immediate repairs or help in securing your home. If you are unable to contact your agent and need professional assistance or boarding up your home, you may contact a general contractor or a fire damage restoration firm. (Refer to your yellow pages, under Contractor - General or Fire & Water Damage Restoration)
If you are not insured | If you are not insured and need assistance, the American Red Cross is available to assist families who have been displaced from their homes through any type of disaster. They are available around the clock, every day of the year, with food, clothing, and housing (see resource directory).
Getting your family settled | If your home is uninhabitable, and if you cannot find a place to stay, such as with family or friends, consult with your insurance company to see if you are covered for additional living expenses. The American Red Cross or Salvation Army may be able to provide temporary shelter until you can arrange to rent a place to stay (see our resource directory).
If you need emergency assistance | If you need emergency assistance for food, clothing or lodging, contact the American Red Cross or Salvation Army offices (see resource directory).
Mason City Fire Department
350 5th St SW
Mason City, IA 50401
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